SAP Knowledge Base Article - Public

2808385 - Email functionality missing in certain Tiles and Dashboards


  • Not all Tiles / Dashboards seem to have the e-mail functionality
  • Can we enable Email option for custom Tiles?
  • What all Tiles/Dashboards have email options available?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Run the Dashboard / Tile under concern
  2. The e-mail functionality shown below is missing:



The E-mail Option is an inbuilt functionality that is limited only to certain Standard Dashboards


This feature is only available in the below 3 standard dashboards.

  1. Performance Dashboard
  2. Competency Dashboard
  3. Performance and Competencies Dashboard
  • It is not available even in the Standard individual tiles.
  • And cannot be added to custom tiles or Dashboards


Email, e-mail, missing Dashboard, tile, Report, Center , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem


SAP SuccessFactors HXM Suite all versions