SAP Knowledge Base Article - Public

2808385 - Email functionality unavailable in specific Tiles and Dashboards

Symptom

  • Not all Tiles / Dashboards seem to have the e-mail functionality
  • Can we enable Email option for custom Tiles?
  • What all Tiles/Dashboards have email options available?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
    • Analytics & Reporting  (Ad Hoc, YouCalc, ORD)
      • YouCalc Dashboards and Tiles (Dashboards 2.0)

Reproducing the Issue

  1. Run the Dashboard / Tile under concern
  2. The e-mail functionality shown below is missing:

    2808385.jpg

Cause

The E-mail Option is an inbuilt functionality that is limited only to certain Standard Dashboards

Resolution

This feature is available only in the following three standard dashboards.

  1. Performance Dashboard
  2. Competency Dashboard
  3. Performance and Competencies Dashboard

Please note: The email functionality is not available in standard individual tiles and cannot be added to custom tiles or Dashboards.  

Keywords

Email functionality, missing email option, Dashboard email, Tile email, Report email, Center email, Standard dashboards, custom tiles, email unavailable, SuccessFactors email, email feature, dashboard functionality, tile functionality, email settings, email limitation , KBA , ss_anonymizedkba , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HCM Suite all versions