Symptom
You have successfully updated the geo data (Latitude, Longitude) for some accounts via Data Workbench, but the changes are not visible when you review the account.
- When you click on the tab Changes, you can see that the geo data has been updated. But the fields Latitude and Longitude are nevertheless not populated when you click on the tab Overview.
- When you export the Account Address with the filter Account ID from Data Workbench, you notice that there are two entries for the same account.
- You are unable to use the feature Search Nearby.
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Environment
SAP Cloud for Customer
Product
Keywords
Längengrad, Breitengrad, Geo Daten, Längen- und Breitengrad nicht migrierbar, Geodaten laut Data Workbench erfolgreich migriert, aber nicht am Kunden angezeigt, Felder Längengrad und Breitengrad korrekt befüllen, so dass es von Kartendiensten ausgelesen wird, account address created before with different external key, new entry for account address will be created when using upsert mode and different external key , KBA , LOD-CRM-INT-DWB , Data Workbench , LOD-CRM-ACC , Account , Problem
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