2809248 - "The uploaded file is formatted incorrectly. Please add the XML prolog to the beginning of the file..." error when configuring SAML Single Sign-On in SAP Analytics Cloud (SAC)

• The following error message occurs in SAP Analytics Cloud (SAC) in "Step 2: Upload Identity Provider metadata" for "SAML Single Sign-On (SSO)" after uploading the IdP metadata:
  "The uploaded file is formatted incorrectly. Please add the XML prolog to the beginning of the file and try uploading it again. For example, <?xml version ="1.0" encoding="UTF-8"?>."

• SAP Analytics Cloud 2019.8.16
• Custom Identity Provider (IdP)

1. Follow "Enabling a Custom SAML Identity Provider".
• Upload the IdP metadata in Step 2.
2. Notice the error.

XML prolog is missing from the metadata xml file.

1. Edit the metadata xml.
2. Add XML prolog in the first line. (e.g.:<?xml version ='1.0' encoding='UTF-8'?>)
3. Save the file.
4. Upload it to SAC again.

• How to find User Assistance for SAP Analytics Cloud?
• Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
• SAP Analytics Cloud > Learning > Guided Playlists

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