SAP Knowledge Base Article - Public

2809260 - Application error while terminating an employee (fingerprint=9d7bc5cdc8e3aad4224bed9601eb66a69f2098d8) - Employee Central


  • Application error while terminating an employee (fingerprint=9d7bc5cdc8e3aad4224bed9601eb66a69f2098d8)
  • Not possible to terminate an employee


SuccessFactors Employee Central

Reproducing the Issue

Go to: Employee Profile

  1. Select an employee
  2. Go to: Actions > Terminate
  3. Populate the fields
  4. Save

errorId=, fingerprint=9d7bc5cdc8e3aad4224bed9601eb66a69f2098d8, timestamp=, errorMessage=An application error occurred. Please try again later, or notify support

Splunk Logs (internal)
Caused by: java.lang.NullPointerException: while trying to invoke the method java.lang.String.replaceAll(java.lang.String, java.lang.String) of a null object loaded from local variable 'emailBody'


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fingerprint=9d7bc5cdc8e3aad4224bed9601eb66a69f2098d8, emailBody, 'emailBody', terminate, termination, application error , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors HXM Core all versions