Tasks 'Escalation: Assign Supplier to Purchase Request' are being assigned to unexpected Persons Responsible.
SAP Business ByDesign
Reproducing the Issue
- Go to Home work center.
- Go to Work view.
- Go to Inbox sub-view.
- Open any 'Escalation: Assign Supplier to Purchase Request' task.
System is determining unexpected Persons Responsible for the tasks.
This Escalation Tasks are relevant to the manager working in the operational Purchasing Org Unit maintained in the Purchase Request or any alternative approver for the operational Purchasing Org Unit or Cost Center.
In case no Purchasing Unit is maintained in the Purchase Request, no Cost Center and no managers are defined to the Company in the Organization Management Work Center, then the task is sent to everyone by default so that someone can take an action on it and the task is not kept unassigned in the system.
This is the current system expected behavior.
Help Document Task – Escalation: Assign Supplier to Purchase Request
Escalation Task, Purchasing Unit, Purchase Request, Assign Supplier , KBA , AP-PRP , Purchase Request Processing , How To