Symptom
While trying to add the new IP addresses / ranges but it's throwing an error: "Invalid ip item or ip range:xxx.xxx.xxx.x-xxx.xxx.xxx.xxx"
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Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Login to SuccessFactors
- Go to Admin Center
- In Tool Search, enter IP Restriction Management
- Click "+" symbol on the top right
- Add 'Single IP Address' or 'IP Address range'
- Click Save
Cause
Issue is caused by an incorrect format of IP address (having blank entries).
Resolution
Edit the previously configured values by clicking the pencil icon next to the IP or range that has an incorrect format.
See Also
- KBA 2089414 - System: How to restrict access to SuccessFactors by IP address - IP Restriction Management
- KBA 3616361 - SuccessFactors IP restriction management in Provisioning
- Help Guide: Managing Instance Access - IP Restriction Management
Keywords
SuccessFactors, Platform, Invalid ip item or ip range, IP restriction management, IP address, IP range, Single IP Address, error, add IP address, LOD-SF-PLT , KBA , LOD-SF-PLT-IPR , IP Restriction Management , Problem
SAP Knowledge Base Article - Public