SAP Knowledge Base Article - Preview

2809454 - HTTP 500 Internal Server Error happens when logon to CMC and BI Launch Pad after installing or updating to BI 4.2/4.3

Symptom

  • HTTP 500 Internal Server Error happens when logon to CMC and BI Launch Pad after upgrading to BI 4.2


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x (4.2 / 4.3 or above) 
  • All supported Operating systems [Windows / Linux]
  • Tomcat 8/8.5/9.0.x [possible on All supported application servers ] 

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Enterprise XI 3.0

Keywords

web server, 404, websphere , SIA, BI, bi, 4.x, 4.2, 4.3 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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