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SAP Knowledge Base Article - PublicSymptom
- Users receiving email notifications from an ONB instance which is not being used.
- Notifications needs to be turned off as they're coming from an old ONB instance.
- Not able to turned off notifications coming from a decommissioned instance.
- A partner turned off an ONB account in Provisioning, but users are still receiving email.
Environment
SAP SuccessFactors Onboarding
Resolution
- Open a Support case with SuccessFactors Product Support to include the notification and instance details.
- A Support Engineer will work with the ONB Operations Team to turn off the notifications.
Keywords
SF, Success Factors, ONB, OBD, on boarding, e-mail , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem
Product
SAP SuccessFactors Onboarding
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