Symptom
- How to add or delete Message ID in a custom Email Notification Template?
- Is it possible to update Notification Templates Editor Sections?
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- System Administration > Manage Email > Email Notification Templates
- search and edit any Template ID
- under Update the Message for the Email Notification Template, see Message ID column
- There is no available Add or Delete option
Resolution
- It is not possible to add or delete Email Notification Template - Message IDs. An enhancement request is suggested for these Legacy Notification Templates Editor Sections modification
- For Email Notification Template customization, please see KB 2536843 - SAP SuccessFactors Learning Notification Customization - User Assistance Documentation link
Note:
- Customization and consulting inquries are beyond SAP Support scope.
- Please engage your internal IT or SAP Professional Services for notification template customization
See Also
Keywords
SF, Success Factors, LMS, learning, email notification template, legacy editor, message ID, syntax, token, notifications , KBA , LOD-SF-LMS-NOT , Notifications , How To
Product
SAP SuccessFactors Learning all versions