SAP Knowledge Base Article - Public

2809818 - Unable to Add Message IDs in LMS Notification Template

Symptom

  • How to add or delete Message ID in a custom Email Notification Template?
  • Is it possible to update Notification Templates Editor Sections?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. System Administration > Manage Email > Email Notification Templates
  2. search and edit any Template ID
  3. under Update the Message for the Email Notification Template, see Message ID column
  4. There is no available Add or Delete option

Resolution

Note:

  • Customization and consulting inquries are beyond SAP Support scope.
  • Please engage your internal IT or SAP Professional Services for notification template customization

See Also

  • KB article 2635377 - LMS - Can we customize Standard LMS Notification Templates?
  • KB article 2149831 - How to contact Professional Services, Partner and Account Management Team - SuccessFactors
  • KB article 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

SF, Success Factors, LMS, learning, email notification template, legacy editor, message ID, syntax, token, notifications , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions