When you view the comments box on the screen as a Manager in the PM Form, the text shows right justified.
SAP SuccessFactors Performance Management
Reproducing the Issue
- The Employee enter comments on a PM Form step (e.g. Mid Year Review step).
- The form is routed to the Manager for him to enter comments.
- The Manager opens the form to view employee's comments.
- The Comment Box text is justified to the right side, as per the screenshot below
The layout of the comment boxes on the performance form cannot be customized. The availability of the text boxes depends on the permissions that are specified for the different roles at the route map steps.
When the specific role who's seeing the Other Ratings Tab (e.g. an employee manager) has permissions to view the Other's Rating tab where the comments and rating from others are located) but doesn't have the permission to view Section Comments him/herself, this is the system expected behavior. That is why, the form shows a blank space where the text box should be.
In case you would like to have the ability to control the layout of the comments in a PM form implemented in a future release of the product, we strongly suggest you to post your idea on the Community Portal. Feedback like this is highly appreciated as it helps to improve our product and services.
Please use the KBA 2090228 to learn How to submit enhancement requests for SAP SuccessFactors products.
2090228 - How to submit enhancement requests for SAP SuccessFactors products
2078697 - Other's Rating Tab Permissions - Performance Management
2078766 - Ratings - All about ratings in PM v12 Acceleration - Performance Management
comments box, pm form, right justified, manager comment, other ratings tab , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem