2809900 - Comments Box text in PM form shows right justified

Symptom

When you view the comments box on the screen as a Manager in the PM Form, the text shows right justified.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

The Employee enter comments on a PM Form step (e.g. Mid Year Review step).
The form is routed to the Manager for him to enter comments.
The Manager opens the form to view employee's comments.
The Comment Box text is justified to the right side, as per the screenshot below

section comments box.jpg

Cause

The layout of the comment boxes on the performance form cannot be customized. The availability of the text boxes depends on the permissions that are specified for the different roles at the route map steps.

When the specific role who's seeing the Other Ratings Tab (e.g. an employee manager) has permissions to view the Other's Rating tab where the comments and rating from others are located) but doesn't have the permission to view Section Comments him/herself, this is the system expected behavior. That is why, the form shows a blank space where the text box should be.

Resolution

In case you would like to have the ability to control the layout of the comments in a PM form implemented in a future release of the product, we strongly suggest you to post your idea on the Community Portal. Feedback like this is highly appreciated as it helps to improve our product and services.

Please use the KBA 2090228 to learn How to submit enhancement requests for SAP SuccessFactors products.

Keywords

comments box, pm form, right justified, manager comment, other ratings tab , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Performance & Goals all versions

2809900 - Comments Box text in PM form shows right justified - Performance Management