SAP Knowledge Base Article - Preview

2809920 - Incident prioritization for Employee Profile


Judging the right prioritiy for Cloud HCM Support cases.

In order to ensure healthy service levels for all our customers, priority of cases reported will be judged based on the business impact of the issue. This KBA article outlines the principles which should be used for determining the case priority.



SAP SuccessFactors Employee Profile


SAP SuccessFactors Employee Central all versions


Priority, case Priority, Prioritization, Profile, PP3 , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , How To

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