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SAP Knowledge Base Article - PreviewSymptom
Judging the right prioritiy for Cloud HCM Support cases.
In order to ensure healthy service levels for all our customers, priority of cases reported will be judged based on the business impact of the issue. This KBA article outlines the principles which should be used for determining the case priority.
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Environment
SAP SuccessFactors Employee Profile
Product
SAP SuccessFactors Employee Central all versions
Keywords
Priority, case Priority, Prioritization, Profile, PP3 , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , How To
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