SAP Knowledge Base Article - Preview

2809975 - Agentry_71.4.1_Client-Android - Work Manager or Sort ability causes client to Crash

Symptom

  • Clicking the Sort button crashes the device
  • In SAP Work Manager or any application designed with Agentry when using the sort function (viewing work order operations) the client crashes


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Environment

  • SAP Work Manager (6.2, 6.3, 6.4 or 6.5)
  • SAP Mobile Platform SDK 3.1 - Agentry client SP04 - March 2019 release or later)

Product

SAP Mobile Platform SDK 3.1 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4 ; SAP Work Manager 6.5.0

Keywords

"Agentry Sort","Agentry SORT crash","SMP 3.1 SDK SP04 sort crash","Sorting in Work Manager crash","While pressing the Sort button Agentry crashes","Agentry crashes when sorting","upgrading to SMP 3.1 SP04 crash","Work Manager sort crash" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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