Symptom
Usually the business requirement is to check whether the user has manager in his job information record and trigger Time Off workflow to manager.
However, in this case the user who's requesting the leave doesn't have manager in job information (NO_MANAGER), so a different workflow need to be triggered.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM Suite
Resolution
We can define the business rule as given in the screenshot which will check whether user has value "NO_MANAGER" in job information record (Supervisor field) and triggers the workflow accordingly.
Please refer to the Rule example:
Keywords
NO_MANAGER, Workflow, Check Manager of user, check NO_MANAGER in business rule, No Manager, Time off workflow for no manager scenario, no manager scenario, Manager workflow, Manager NULL, time off, workflow, business rule, empty manager, create workflow , KBA , LOD-SF-EC-TIM , Time Off , How To
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