SAP Knowledge Base Article - Public

2810182 - Missing First and Last Name in Adhoc Report Sub-Domain Person and Employment Info (as of Date)

Symptom

Missing First and Last Name in a Person and Employment Info (as of Date) Table Report

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors HXM Suite
  • Report Center

Reproducing the Issue

  1. Go to Report center
  2. Select Table 
  3. Select Sub-Domain  Person and Employment Info (as of Date)
  4. Click Person Info
  5. Select First and Last Name 
  6. Run
  7. Export and Check report
  8. Result:Missing First and Last Name 

Cause

Person Info did was not saved at a database level

Resolution

SAP SuccessFactors Development Engineering team will need to run an update script to alter personal_info table.

Employee Central Support Engineer Team Action:

  1. Customer must provide a written approval for the update script
  2. Please refer to internal memo

Keywords

SRSD-54653,  Missing, First, Last Name, Adhoc Report, Sub-Domain,  Person and Employment Info (as of Date), personal_info , person info, script , KBA , LOD-SF-EC-REP , Reporting Data (EC core only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions