Symptom
You use the SAPGUI menu item Help => Create Support Message on your managed system to create Incidents in your SolMan system, but the long text is not replicated in the SolMan Incident
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SOLMAN, ITSM, crm web ui, crm_ui, text det.proc., long text, short text, missing,not available, empty, deleted , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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