SAP Knowledge Base Article - Public

2810389 - Department, Division and Location are showing as "N/A" in employee export file


When importing empty data for Department, Division and Location fields, employee export converts it as N/A.

Reproducing the Issue

  1. Upload data with blank value(either Department, Division or Location).
  2. System/UI will also show it as also blank.
  3. But when you perform an employee export, these blank values are converted into N/A.


This is expected behavior. Department, Division, and Location unused values will be displayed without cache refresh. Thus, it will show in export as N/A.


Please perform either of the following:

  1. Enter the appropriate data
  2. Use “N/A” instead


division, department, location, N/A , KBA , LOD-SF-PLT-UEX , Employee Export Issues , Problem


SAP SuccessFactors HCM Core 1905