Symptom
When importing empty data for Department, Division and Location fields, employee export converts it as N/A.
Reproducing the Issue
- Upload data with blank value(either Department, Division or Location).
- System/UI will also show it as also blank.
- But when you perform an employee export, these blank values are converted into N/A.
Cause
This is expected behavior. Department, Division, and Location unused values will be displayed without cache refresh. Thus, it will show in export as N/A.
Resolution
Please perform either of the following:
- Enter the appropriate data
- Use “N/A” instead
Keywords
division, department, location, N/A , KBA , LOD-SF-PLT-UEX , Employee Export Issues , Problem
Product
SAP SuccessFactors HCM Core 1905