SAP Knowledge Base Article - Public

2810401 - Home Address not populating from ONB/RCM to Manage Pending Hire when switching to other language


  • Home Address is correctly populating from ONB/RCM to Manage Pending Hires when using the default language. e.g., English US.
  • Home Address is not populating from ONB/RCM to Manage Pending Hires when switching to other language. e.g., Spanish

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Suite Integration

Reproducing the Issue

Assuming that the language currently in use is English US.

1. Go to Manage Pending Hire.
2. Hire a candidate 
3. Populate the fields up to Personal Information
4. Notice that Home Address is correctly populating.

english US.png

5. Switch your language to other locale e.g., Spanish.

6.  Populate the fields up to Personal Information

7. Notice that the Home Address is not populated.



No translation defined for Spanish on the MDF Object Country on Manage Data.


Country field on Home Address is based on MDF Object Country on Manage Data and translations should be defined for each country.

Insert a translation for the specific language selected as system language:

  1. Go to Manage Data
  2. Filter for Country
  3. Search/Find Country
  4. Click on Take Action > Make Correction
  5. Click in globe icon on the right side of Country field
  6. Add a translation for the system language that you desired
  7. Save Changes

Note: This case is also applicable for other portlets like National ID portlet

See Also



ONB, RCM, EC, Manage Pending Hire, MPH, language, translation, Manage data, country, mdf, onb to ec , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-RCM , Recruiting Management , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Employee Central all versions