SAP Knowledge Base Article - Preview

2810465 - Automatic E-mail Sent By Gmail After Visit Sync

Symptom

When you create a Visit in SAP Cloud For Customer, it automatically gets synchronized to Google Gmail calendar via Groupware server side integration.

After this same Visit is synchronized to Gmail, an unwanted automatic e-mail is sent to the contact from the Google Gmail calendar.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Groupware; Gmail Add-In; Server Side; Calendar; Appointment; Visit; Appointments; Visits; , KBA , LOD-CRM-GW-SRV , Server side groupware intergration , Problem

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