2810483 - Removing attachment field from Candidate Profile and/or Job Application Template - Recruiting Management

This article explains the behaviors and approaches when an attachment field is removed (like in below scenario) from Job Application or Candidate Profile template:

• Customer configured a "multiattachment" field-type with special character in field-id. This special character in field-id causes error and must be corrected as described in KBA 2452623 - Application error on Candidate Application.

SAP SuccessFactors Recruiting Management

Below are common questions brought up by customers when removing attachment fields from Job Application and/or Candidate Profile templates:

1. What will happen to the filesdata:image/jpeg;base64,, etc). So, every file imported in the system, will be addressed in the field table. When this field is removed from the template, it doesn't mean the information/data on it will be deleted, they will just be inaccessible. The field can be added again to the template for the data to be accessible.
   
   For example, a user attached a file into a "multiattachement" field, this file will be stored in the Entity table in the database. If field is removed and its respective permissions, user will no longer see or edit the field, but the file still exists in the database.
   
   
2. Is there a way to extract all files before removing the field?
   
   Before removing the attachment field, the data available can be extracted via Integration Center, performing a Data Extraction Request. The steps are the same as extracting Resume or Cover Letter, but instead of selecting the Resume/Cover Letter field in the Associate Content and Associate Content Type, you must select the Attachment field you want to obtain the files from. Please refer to the steps in this KBA: 2582360 - Data Extraction Request - Candidate’s Resume and Cover Letters