Symptom
- Users are experiencing User is not a dialog user: Forwarding is not possible error message (Message no. WL263.) in My Inbox Fiori application when forwarding workitem to another user.
AND
- Users details are empty on the Forward user search list.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- Task Gateway
- SAP NetWeaver
- SAP Web Application Server for SAP S/4 HANA
- ABAP PLATFORM - Application Server ABAP
- My Inbox Fiori Application
- Active /IWPGW/BADI_TGW_USER_DETAIL BAdI implementation
Product
Keywords
SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, BADI_TGW_USER_DETAIL, /IWPGW/IF_TGW_USER_DETAIL~READ_USER_DETAILS_BY_CONTEXT, SAP_WAPI_FORWARD_WORKITEM, /IWPGW/CL_TGW_EDP_TASK, IWBEP/IF_MGW_APPL_SRV_RUNTIME~EXECUTE_ACTION, ForwardTo, OPERATION_FORWARD, /IWWRK/CL_WF_UPDATE_WORKITEM, CALL FUNCTION SAP_WAPI_FORWARD_WORKITEM, ACTION_SEARCH_USERS, /IWPGW/CL_TGW_EDP_TASK, get_user_by_value_help, lt_user, CALL METHOD me->get_user_details, lt_user_detail, CALL BADI lo_badi_user_detail->read_user_details_by_context, , KBA , OPU-BSC-TGW , Task Gateway , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem
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