SAP Knowledge Base Article - Public

2810722 - The Status Of Cancelled Leave Shows As “Cancelled Without Workflow” Even Though Workflow Is Triggered

Symptom

 The status of leave shows as “Cancelled without workflow” even though workflow is triggered.

Environment

Successfactors - Employee Central Time off

Reproducing the Issue

  • The Time type is set with the ‘Activate cancellation workflow’ as ‘Yes’.
  • The leave is raised without a workflow but when the leave is cancelled a workflow is triggered and approved, still the status of the leave(In Administer Time) shows as “Cancelled without workflow”.

Cause

  • This is a known issue.
  • The employee time does not have any information assigned that there was a workflow at all.

Resolution

  • Remove field "Canceled By" (Since it is showing the employee who last approved the workflow).
  • "Approval Status" field : for canceled absences, always display the original status as "Canceled".

Keywords

Cancelled Without Workflow Time off Approval Status Canceled By TIM-7081 , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1905