Symptom
The status of leave shows as “Cancelled without workflow” even though workflow is triggered.
Environment
Successfactors - Employee Central Time off
Reproducing the Issue
- The Time type is set with the ‘Activate cancellation workflow’ as ‘Yes’.
- The leave is raised without a workflow but when the leave is cancelled a workflow is triggered and approved, still the status of the leave(In Administer Time) shows as “Cancelled without workflow”.
Cause
- This is a known issue.
- The employee time does not have any information assigned that there was a workflow at all.
Resolution
- Remove field "Canceled By" (Since it is showing the employee who last approved the workflow).
- "Approval Status" field : for canceled absences, always display the original status as "Canceled".
Keywords
Cancelled Without Workflow Time off Approval Status Canceled By TIM-7081 , KBA , LOD-SF-EC-TIM , Time Off , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1905