Symptom
When trying to insert or make a correction in a department the following error appear:
Head of Department is not a valid worker
Environment
- SAP SuccessFactors Employee Central
- Position Management
Reproducing the Issue
- Go to Manage Data
- Click on Make Correction or Insert a New Record
- Change any field
- Hit Save
Result: Head of Department is not a valid worker
Cause
Possible cause: The Parent Department stored on the being changed department has no valid employee/incumbent tied to the Manager Position to be the head for this Parent Department.
Resolution
Add a valid user to be the Manage Position on the Parent Department stored on the subject department.
Keywords
Head of Department is not a valid worker, is not a valid worker, user is not a valid worker , KBA , LOD-SF-EC-POS , Position Management , How To
Product
SAP SuccessFactors Employee Central all versions