SAP Knowledge Base Article - Public

2810982 - Rename Visits In Activities Facet of Leads

Symptom

How to rename Visits in the Activities facet of Leads.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to the Sales Work Center.
  2. Go to the Lead view.
  3. Open Lead XYZ (XYZ represents the identification number of the lead).
  4. Go to the Activities Facet
  5. The section Visits is seen.

You want to know how to rename the section as this is not possible directly in the UI.

Cause

The renaming needs to be done via Language Adaptation.

Resolution

This is the same for several views. We are using the Lead TI as example.

  1. Go to the Administrator work centre.
  2. Go to the General Settings view.
  3. Select Language Adaptation.
  4. Click New.
  5. Provide the mandatory data as required.
  6. Select Sales under 'Work Centers Selected for Texts' (as Leads are under Sales).
  7. In the Text Pool Selection, select 'UI Texts' and click 'Collect Texts'. 
  8. This can take a few minutes.
  9. Once collected, go to the UI Texts facet and enter edit mode (click the pencil icon to enter edit mode).
  10. The UI Element Type required is 'Group Title'.
  11. Enter the translation you wish to use for the relevant UI Short Name. In our scenario: COD_MKT_PROSPECT.TI. 
  12. Save.
  13. Click the 'Cleanup' button.
  14. Refresh the system to see the changes in the UI.

Keywords

Rename Visit, Activities, Facet, Leads, Translate, Language Adaptation , KBA , rename visit, activities, facet, leads , LOD-CRM-LM , Lead Management , AP-RC-TXA , C4C Text Adaptation , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions