SAP Knowledge Base Article - Public

2811229 - Sales Contract Not Available in Sales Quote

Symptom

Sales contract is not available in sales quotes.

Environment

SAP Cloud For Customer all Releases prior to 1908

Reproducing the Issue

  1. Go to the Sales Work Center.
  2. Select the Sales Quote View.
  3. Open Sales Quote XXX (XXX represents ID of the Sales Quote).
  4. Sales Contract Facet does not exist in the sales quote
     

Cause

"Sales Contract" is available in the "Sales Document" Facet of the Sales Quotes. This is hidden by default and needs to be made visible via Adaptation in HTML.

Resolution

Kindly follow the below steps:

  1. Login to the Responsive UI system.
  2. Go to the Sales Work Center.
  3. Go to Sales Quotes View.
  4. Use the 'Open layout in HTML5' option
  5. Open Sales Quote XXX.
  6. Go to Sales Document Facet.
  7. Click Adapt.
  8. Select Edit master layout.
  9. Hover on Sales Document Facet and click on +" icon on the tool bar.
  10. Select "Add Pane".
  11. Select the row with title description "Untitled Pane.
  12. Check the Box in " Visible" Column.
  13. Apply and Save.

Select the Untitled.JPG

 Sales Contact on Sales Document facet of the Sales Quote is available now.

Keywords

Sales Contract, Sales Quote, Facet, Sales Document. , KBA , missing sales contract, sales quote , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer core applications all versions

Attachments

Adapt- Sales Document facet.JPG
Select the Untitled.JPG