Symptom
What information shall I include when I'm raising a Recruiting Posting ticket?
Environment
SAP Successfactors Recruiting Posting
Resolution
Please provide if applicable:
- The reference, including the title and posting date of the job requisition
- The name(s) of the job boards(s) involved in the issue
- The exact error message received, accompanied by a screenshot if possible
- Details of any affected user(s)
- Steps to reproduce (The steps have to be in the exact order).
- A phone number where you can be contacted
- Full support user access with the Company ID and User to Proxy
See Also
2088892 - Support Access: How to Grant Support Access to SuccessFactors Support Staff - Platform
Keywords
Recruiting Posting, Job boards, screenshot, error message, phone number, steps, company id, , KBA , LOD-SF-RPO-JSM , Job Boards/Schools Management , LOD-SF-RPO-USE , Interface Use , How To
Product
SAP SuccessFactors Recruiting Posting all versions