SAP Knowledge Base Article - Public

2811437 - User Getting Error When Accessing E-mail Integration Workcenter: ISA-053: API is in Suspended operational mode


When trying to access the E-mail Integration workcenter the user are receiving the error: ISA-053: API is in Suspended operational mode.


SAP Cloud for Customer

Reproducing the Issue

  1. Logon to Cloud for Customer.
  2. Click on User Settings workcenter.
  3. The screen not load and appear the error ISA-053: API is in Suspended operational mode.


This kind of message appear when the Server Side Integration is being upgraded to a newer version.


There is no action needed to solve this behavior, just wait and try again later.


E-mail integration; groupware; server side integration , KBA , isa-053 , api is in suspended operational mode , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1905