2811609 - External course approved in Training Planner not appearing in Learning Plan

When an external course is approved in Training Planner, the course isn't assigned to the Learning Plan of the user.

SAP SuccessFactors Learning

This is the system's expected behavior. By default, external requests are for trainings that don't exist in Learning, therefore they aren't assigned to a user.

To have a different system behavior, it'd be possible to have an enhancement request (KBA 2090228) created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

• Training Planner Work Area
• Learning Metadata that Training Planner Uses
• 2327231 - What is the External Learning Request form?
• 2413374 - Learning Training Planner - Knowledge Support and Tips

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