Symptom
You have noticed that on multiple work centers where product information would be displayed as part of documents (e.g. sales orders, service tickets), the same is missing and only the product's ID is shown.
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Environment
- SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Product Description Missing, Material Description Missing, Other Languages , KBA , LOD-LE-PRD , Product + Product Category , How To
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