SAP Knowledge Base Article - Preview

2811940 - Sub-Ticket Description Field Does Not Display All Main Ticket Interactions

Symptom

You notice that when creating sub-tickets in Cloud for Customer system, the description field does not copy all of the interactions maintained in the main ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 1905

Keywords

Cloud for Customer; C4C; Tickets; Sub-Tickets; Interactions; Text Limitation; Description; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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