SAP Knowledge Base Article - Public

2811974 - Position title not displayed in Job information and In Manage Positions Dropdown


The Position title is not being displayed on the Position object nor in the Job Infomration record of the Incumbent, despite maintaining a value on the Position object.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors HCM Suite- All Versions
  • SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1. Navigate to Job Information record of a User, notice that the Position title is not displayed. The Expectation is to have the position title, followed by position code in paranthesis.

No Title_JobInfo.png

  1. Navigate to Manage Positions -> Respective position. Only the position code / blank space is displayed on the top despite maintaing a title

Blank space-Pos.png


  • This is a configuration issue
  • The position object derives its name / title from the externalname field
  • This issue comes up when the externalname field is set to Not visible.


  • Set the visibility of this field to Editable.


  • That would then display the position title



Position title, position name, job info position, position, job info, position code, external name, externalname , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-JOB-UI , History UI & MSS UI , How To


SAP SuccessFactors Employee Central all versions