Symptom
Nudge text appears in one of the languages, regardless of what language the manager is in.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Click on Nudge option for employees under the my team tile.
- The text of the nudge notification is in a language different than the locale of the manager who initiated the nudge.
Cause
The "nudge" function is to send a reminder email to the team member on behalf of the manager. Obviously, it's the team member who is to see the email.
Resolution
It is an expected behavior of the "nudge" function.
The "nudge" function is to send a reminder email to the team member on behalf of the manager or supervisor. It's the team member who will receive the email.
Using the language which the team member set in the system to write the email is the expected behavior.
See Also
KBA 2089551 - What is the Nudge Feature?
Keywords
Nudge, nudge language, email, reminder, Nudge template. , KBA , csg_q , LOD-SF-PLT-LAN , Manage Language & Text Replacements , LOD-SF-PLT , Platform Foundational Capabilities , Problem