SAP Knowledge Base Article - Public

2812177 - Nudge language is not as per the locale of the manager who initiates the nudge

Symptom

Nudge text appears in one of the languages, regardless of what language the manager is in.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Click on Nudge option for employees under the my team tile.
  2. The text of the nudge notification is in a language different than the locale of the manager who initiated the nudge.

Cause

The "nudge" function is to send a reminder email to the team member on behalf of the manager. Obviously, it's the team member who is to see the email.

Resolution

It is an expected behavior of the "nudge" function.

The "nudge" function is to send a reminder email to the team member on behalf of the manager or supervisor. It's the team member who will receive the email.

Using the language which the team member set in the system to write the email is the expected behavior.

See Also

KBA 2089551 - What is the Nudge Feature?

Keywords

Nudge, nudge language, email, reminder, Nudge template. , KBA , csg_q , LOD-SF-PLT-LAN , Manage Language & Text Replacements , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HCM suite all versions