SAP Knowledge Base Article - Public

2812595 - Standard keys to be removed from Work Queue [Dashboard] - Onboarding 1.0

Symptom

 Is it possible to delete or remove Standard keys column from work queue?
 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Successfactors Onboarding 1.0 - All Versions

Resolution

For Live Customer(s) and Implementation Partner(s) or Consultant(s)

  1. Log in to customer instance 
  2. Go to on/offboarding Dashboard -> select one of work queue summary available
  3. Then, you will see the columns available. Standard keys is one of them. For example, Due date
  4. Access onboarding back end tool. NOTE: Partner or consultant do have an access to this onboarding tool.
  5. Select target account id then choose a process
  6. In processess page, select a process description and click on it
  7. You will see the index fields then click it. Then the ProcessDueDate
  8. After clicking it, go to display in work queue check box. Uncheck it.
    2019-07-05_4-23-28.png
  9. Go back to onboarding in BizX and check the Due Date column. You will see that it is still existing after unchecking the display in work queue check box.

    NOTE:    As of the moment, removing / hiding standard key from Work Queue summary (for example Due date) is not possible as this is a standard field. Standard keys are first name, last name, due date,activity, and assigned to in work queue is already enabled if no index has been added.

See Also

  • 2780773 - Partner Support (How To) - Add or Remove Index Field Filter - Onboarding [Implementation Request]
  • 2082844 - Dashboard and Work Queue - Onboarding 1.0
  • 2160508 - Add or Remove Index Field Filter - Onboarding 1.0 [Process] [Service Request]

Keywords

Dashboard, Workqueue, Standard key , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

Product

SAP SuccessFactors Onboarding all versions