SAP Knowledge Base Article - Preview

2812642 - Receiving Error: "You have indicated that the information provided does not reflect your citizenship status." in Orientation Step with US I-9 Feature [Compliance] - Onboarding 1.0

Symptom

An error message is shown in Orientation Step (3rd Step) with below text.

The following fields are required and must be filled in before you continue:

- You have indicated that the information provided does not reflect your citizenship status. Either change the citizenship status to the correct one and then answer "Yes" to the question, or change your answer from "No" to "Yes".

 

Visual Reference:

SAPSUPPORT-00000 08-03-2019 6.59.59 PM.png


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Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Product

SAP SuccessFactors Onboarding all versions

Keywords

MA_I91_CorrectStatement,  Federal_I9, Form I-9 Employee Information and Attestation , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

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