SAP Knowledge Base Article - Public

2812971 - Category Page to Group Jobs of a Specific Country is not Working - Recruiting Marketing

Symptom

I have a category page has the purpose of group jobs of a specific country but no jobs appear in this category page.

Environment

  • SAP SuccessFactors Recruiting Marketing (RMK)
  • SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

1. Create a job requisition in RCM

2. Select a country of your custom picklist (e.g. Vietnam)

3. Post the job externally to RMK

4. The job will not appear in the category page that has the rule country: VN

Cause

If you analyze the job requisition in RMK, only the first two letters of the word Vietnam were received from RCM. However, Vi is not a valid ISO code for the country Vietnam.

Resolution

This is a configuration issue since RCM should be sending an ISO code for the country field in RMK.

You have two options to fix the configuration issue:

  1. Replace labels by ISO codes your custom country picklist in RCM (e.g. Vietnam should be VN).
  2. Use location objects in your implementation. For this option refer to the following KBAs:
    • 2652937 - Multi-location Job Posting Feature - Recruiting Management
    • 2688516 - Multi-Location Job Posting – RCM and RMK integration

Keywords

Rules, CSB, Category, Strategy, Pages, ISO, Code, RCM, RMK, Location, Object , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions