Symptom
- Data does not load when reopening the story based on a Live Data Connection to S/4HANA on premise in SAP Analytics Cloud (SAC).
- Chrome console shows the following message:
Cross-Origin Read Blocking (CORB) blocked cross-origin response
https://<hostname>:44300/sapxxxxx.../bw/ina/BatchProcessing?xxxxx for more details
Something went wrong when updating the quick action: TypeError: Cannot read property 'onFilterButtonMouseOver' of undefined
Cannot read property 'getDataRegion' of undefined
In the Chrome developer tools (DevTools) network trace, the following error also occurs:
403 Forbidden
Service cannot be reached
URL: https://<hostname>:port/sap/bw/ina/BatchProcessing
System: <System ID>
Environment
- SAP Analytics Cloud
- SAP S/4HANA on-premise 1809
Reproducing the Issue
- Create a Live Data Connection to S/4HANA on-premise
- Create a model based on the above Live Connection
- Create a new story based on the above model.
- Refresh the story and the data is returned
- Save the story
- Open the above story, and the data does not load. It does not prompt for the crendentials of S/4HANA system
- Click Refresh the story button, and it returns the error [Applcation Error]:Cannot read property 'getDataRegion' of undefined
- The issue seems to start occurring after the update to Wave 2019.8. All stories based on Live Connection to S/4HANA on-premise face the issue
Cause
The BatchProcessing service is not active (/sap/bw/ina/BatchProcessing)
Resolution
Activate the BatchProcessing web service in transaction SICF via the following path:
/sap/bw/ina/BatchProcessing
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , [lcon]sac new stories not loading , LOD-ANA-LDC , SAC Live Data Connection , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem