Symptom
You have the requirement to configure the option CRM Sales Organization and Sales Unit in the ID mapping for Integration but this option is missing
Environment
SAP Business Bydesign
Reproducing the Issue
- Go to Application and User Management work center
- Select Edit ID mapping for Integration under Common Tasks
- Select the drop down for Mapping Of
Cause
Cause for the issue is that the Scoping Question "You can integrate your solution with SAP Cloud for Service" is scoped. Hence CRM Sales Organization and Sales Unit is missing the above dropdown
Resolution
Unscope the question "You can integrate your solution with SAP Cloud for Service" to have the above mapping option to be there in the ID Mapping for Integration
This can be performed in Business Configuration working by Editing the Project Scope
Keywords
CRM Sales Organization and Sales Unit, ID Mapping , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , Problem