SAP Knowledge Base Article - Public

2813046 - "CRM Sales Organization and Sales Unit" Option is missing in ID mapping for Integration

Symptom

You have the requirement to configure the option CRM Sales Organization and Sales Unit in the ID mapping for Integration but this option is missing

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Application and User Management work center
  2. Select Edit ID mapping for Integration under Common Tasks
  3. Select the drop down for Mapping Of

Cause

Cause for the issue is that the Scoping Question "You can integrate your solution with SAP Cloud for Service" is scoped. Hence CRM Sales Organization and Sales Unit is missing the above dropdown

Resolution

Unscope the question "You can integrate your solution with SAP Cloud for Service" to have the above mapping option to be there in the ID Mapping for Integration

This can be performed in Business Configuration working by Editing the Project Scope

Keywords

CRM Sales Organization and Sales Unit, ID Mapping , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , Problem

Product

SAP Business ByDesign all versions