Symptom
In step 1 of Basic Configuration => Activity "Activate SDCCN" you're seeing the following message errors below.
Activate SDCCN Activation of SDCCN background job failed
Activate SDCCN Creation of RFC connection to SAP's support backbone failed (Check existence and working of SAP-SUPPORT_PORTAL)
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
Activity SDCCN Activate , KBA , SV-SMG-INS-CFG-MNG , Managed System Configuration , SV-SMG-SDD , Service Data Download , SV-SMG-INS , Installation, Configuration and Upgrade of Solution Manager , Problem
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