Symptom
When trying to logon to BI platform from Analysis Office, there is a warning icon besides the Web Service URL field and the OK button is disabled in the "Logon to SAP BusinessObjects BI Platform" dialog as shown below:
In Analysis Office trace file that can be recorded by following the instructions of SAP note 2129389, the following entries can be found:
---------------------------------------------------------------------------
- Exception when trying to check BOE server
GetServerInfo exception (Error: WSE 99999)
at BusinessObjects.DSWS.Session.Session.GetServerInfo()
at com.sap.ip.bi.pioneer.core.boe.CrSessionWrap.GetServerInfo()
Cause of exception: GetServerInfo exception (Error: WSE 99999)CauseMessage: There was no endpoint listening at <Web Service URL entered> that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
or
- ERROR |Con | GetServerInfo exception (Error: WSE 99999)CauseMessage: Could not establish secure channel for SSL/TLS with authority 'sapbip.lubrizol.com'. #
|VERBOSE|AoPlugin | Logon with parameters -> CMSNAME: , WSURL: https://<boe server hostname>/dswsbobje/services/Session #
|INFO |AoPlugin | Exit CheckBoeSystem #
|VERBOSE|AoPlugin | WorkbookWindowActivatedEventHandler: FullName = Book3 - ###
|INFO |AoPlugin | Logon dialog canceled #
|WARN |Con | Failed to AutoLogon to system '{Scheme: https, HostName: sapbip.lubrizol.com, Port: 443, Active: True, UseSSO: True, ServiceUrl: /dswsbobje/services/Session, CMS: }' #
|ERROR |Con | Failed connection to <boe server hostname> (Name: <boe server hostname>). #
---------------------------------------------------------------------------
Read more...
Environment
- SAP Analysis for Microsoft Office 2.8
- SAP Analysis for Microsoft Office 2.8, edition for SAP Analytics Cloud
Product
Keywords
wsurl, web service url, error, warning, disabled, unabled, bip, boe server, boe platform, logon, login, not possible , KBA , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview