SAP Knowledge Base Article - Public

2813408 - Wrong Status for Sales Order linked with a Project

Symptom

You have a sales order (SO) linked with a project that should be under status "Finish Invoicing".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the work center Project Management.
  2. Select the Project view.
  3. Search and open the project of your choice and click "View All".
  4. Go to the Document Flow tab.
  5. From here, you can see that the sales order is under status "In Process", when it should be "Finish Invoicing".

Cause

This issue could be due to an error in the associated Project Invoice Request (PIR).

If you open the PIR and click "Check", you might see these error messages:

  • Status of project task ABC (DEF not 'Started', 'Released' or 'Completed')
  • Status of project task XYZ (Incidental Exp not 'Started', 'Released' or 'Completed')

When checking from your project, you may see that these tasks are actually under the status "Closed", which makes the PIR inconsistent and block your SO from being under the status "Finish Invoicing".

Resolution

  1. Go to the work center Project Management.
  2. Select Invoice Preparation.
  3. Select Project Invoice Request and search for your PIR.
  4. Cancel the PIR.
  5. This will also cancel the inconsistent invoice request in the 'Customer Invoicing' Work Center.
  6. Then go to work center Customer Invoicing and go to Project Invoicing.
  7. Go to the Sales Orders view and search for your SO.
  8. Now you will be able to change the status of the SO to "Finishing Invoicing".

Keywords

Project, Project Invoice Request, Project Management, Sales Order, Finish Invoicing, Customer Invoicing. , KBA , SRD-PRO-INV , Projects Customer Invoicing , How To

Product

SAP Business ByDesign all versions