SAP Knowledge Base Article - Preview

2813432 - Unable to Create Sales Order as Follow-Up Document in Service Ticket

Symptom

You would like to create a Sales Order as a follow-up document from a Service Ticket, however, you notice that this option is not available in the Service Ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Sales Order; Follow-Up; Document; Option; Ticket; Service; C4C; Cloud for Customer; Option; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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