SAP Knowledge Base Article - Public

2813502 - System shows "No Data" for Benefits section of future hire date employee - Employee Central

Symptom

When accessing the Benefits Section of a future hire dated employee's profile, "No Data" is shown for each section and Benefit Type.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Access Future Hire Date Employee profile
  2. Go to Benefits
  3. System display "No data" in each section

Cause

This is expected system behavior. System will not show any Benefit data when employee is still inactive until his hire date.

Resolution

  1. Access Future Hire Date Employee profile
  2. Change the "as of Today" view to Employee Hire Date
  3. System will show the section as per employee hire date

NOTE: Benefits will show as would be considered on the hire date, but the "Enroll Now" button will not appear as it is not possible to proceed with the enrollment in this scenario.

Keywords

"No Data", "Future Hire Date", Future Pensioner, "Enroll Now" button, benefit not showing, "as of today" , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions