SAP Knowledge Base Article - Public

2813503 - Manager Name Appeared Different in Review Panel Page - ONB


This knowledge Base Article provides an explaination on why the HiringManager's name appeared to be different in Review Panel within SAP SuccessFactors Onboarding.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log into On-boarding application
  2. Go through the PHV step
  3. Once completed go through the review pages
  4. You will notice the hiring manager's name appeared to be different from what was initially selected during the PHV steps


  • Incorrect usage of key
  • The Displayed Key is pulling the ManagerFullName NOT HiringManager_text

See attached screenshot:



Change the ManagerFullName to HiringManager_text to pull the appropriate value in Review Panel page.


Review, Panel, Key, Hiring, Manager, SF, Success Factors, OBD, ONB , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem


SAP SuccessFactors Onboarding all versions