Symptom
This knowledge Base Article provides an explaination on why the HiringManager's name appeared to be different in Review Panel within SAP SuccessFactors Onboarding.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Log into On-boarding application
- Go through the PHV step
- Once completed go through the review pages
- You will notice the hiring manager's name appeared to be different from what was initially selected during the PHV steps
Cause
- Incorrect usage of key
- The Displayed Key is pulling the ManagerFullName NOT HiringManager_text
See attached screenshot:
Resolution
Change the ManagerFullName to HiringManager_text to pull the appropriate value in Review Panel page.
Keywords
Review, Panel, Key, Hiring, Manager, SF, Success Factors, OBD, ONB , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem
Product
SAP SuccessFactors Onboarding all versions