SAP Knowledge Base Article - Preview

2813603 - XML parser error: error: unable to retrieve external entity 'keydb.dtd' in line <xx>, <xx>

Symptom

  • In sapinst_dev.log the error is logged:


ERROR <timestamp> (<user>) (startInstallation) [CKdbTableContainer.cpp:712] id=keydb.parserError errno=FKD-00049
XML parser error: error: unable to retrieve external entity 'keydb.dtd' in line 2, 38
in file <directory>keydb.xml.


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Environment

  • OS independent
  • DB independent
  • SAP systems based on SAP NetWeaver

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

SWPM, sapinst, unattended mode, unattended, keydb.dtd, unable to retrieve external entity , KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem

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