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2813801 - Error: Cannot convert to new template because it does not contain the control ‘Subledger Balance’ in Blackline

Symptom

You are trying to re-upload the multi-currency template to clear out the sub-ledger match information and receive below error.

Error: Cannot convert to new template because it does not contain the control ‘Subledger Balance’. This account has associated balance information that must be cleared before the template is changed to ‘General List’


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Environment

BlackLine all versions

Product

SAP Account Reconciliation and Automation 7.19.0 by BlackLine, base eition ; SAP Account Reconciliation and Automation 7.22.0 by BlackLine, base eition ; SAP Account Substantiation and Automation 7.26.0 by BlackLine, base edition

Keywords

template, error, black line, black, line, , KBA , XX-PART-BKL , Blackline Systems , Problem

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