SAP Knowledge Base Article - Public

2813821 - Library (catalog) Category (Subject Area) Banner not appearing in Library search


  • When searching Category (previously aka subject area) through the Library (previously aka catalog) search, the catgeory banner does not appear.
  • The category banner appears when selecting 'Browse by Category' but not when selecting 'Category' in the Library's 'Refine By' section.


SAP SuccessFactors Learning (LMS)

Reproducing the Issue

On the LMS user side:

  1. Click on the link for 'Browse all courses' under find learning.
  2. Select 'Browse by Categories' and select a Category.
  3. The category banner appears.


  1. Click on the link for 'Browse all courses' under find learning.
  2. Select a category under the 'Refine By' options.
  3. The category banner does not appear.


  • The LMS has two different features: 'Browse Library' and 'Library Search'.
  • Browse Library supports the headers, because you are ALWAYS choosing a category ONLY; meanwhile Library Search does not, because you may be applying any number of filters including a full text search.


To see the library catelog banner, the user must use the 'Browse by Categories' feature option.


sap, sf, lms, Catalog, Search, Browse, by, Subject, Area, Refine By, Banner, Appearing, missing, library, categories, category , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS , Learning Management System , How To


SAP SuccessFactors Learning all versions