You created a profile in the server side integration and in the Add-In Settings you added Account ID as a field to a given object (e.g. Contact, Task, Visit, etc.).
When creating an object on the side panel in Outlook, the Account field is not displayed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Cloud For Customer
Groupware; Server Side Integration; Outlook; Account; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
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