2813920 - Account Field In Server Side Object Creation Pane

Symptom

You created a profile in the server side integration and in the Add-In Settings you added Account ID as a field to a given object (e.g. Contact, Task, Visit, etc.).

When creating an object on the side panel in Outlook, the Account field is not displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Groupware; Server Side Integration; Outlook; Account; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

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