SAP Knowledge Base Article - Preview

2813920 - Account Field In Server Side Object Creation Pane

Symptom

You created a profile in the server side integration and in the Add-In Settings you added Account ID as a field to a given object (e.g. Contact, Task, Visit, etc.).

When creating an object on the side panel in Outlook, the Account field is not displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Groupware; Server Side Integration; Outlook; Account; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

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