SAP Knowledge Base Article - Public

2813927 - Benefit Auto Enrollment do not use Exception dates


When Benefit Auto Enrollment job runs and employee is eligible for Benefit Exception system do not set Benefit Effective From based into Exception Date


  • SAP SuccessFactors Employee Central
  • Global Benefits 

Reproducing the Issue

  1. Create a Benefit Exception Business rule to set Benefit Enrollment Effective date
  2. Run Benefit Auto Enrollment job
  3. System save Benefit Enrollment to employee with Benefit Enrollment Job as Effective date


Exception feature supports only Manual type benefits. For Automatic type benefits the effective from date will be always the job run date. Currently, system is not supporting past or future effective date for automatic type enrollments.


Configure Benefit Enrollment job to run on a Daily basis and whenever there is a new hire, system should pick the employee and enroll on the same day.

For all existing employees, Benefit Enrollment should be imported.


KBA , LOD-SF-EC-GBF , Global Benefits , Problem


SAP SuccessFactors Employee Central all versions