SAP Knowledge Base Article - Public

2814225 - Application Error Running Canvas (ORD) Performance Management Reports


Application Error : An inconsistency in the data associated with the page you have requested has been detected and the application is unable to process your request.


  • Successfactors HCM Core
  • Report Center - Canvas Report

Reproducing the Issue

  1. Login the instance
  2. Go to Reporting 
  3. Report Center 
  4. Select any existing Canvas (ORD) report based on Performance Management > Error occur > Application Error
  5. Or Create new Canvas Report > select Detailed Reporting > Select Performance Management > Application error pop up > Application Error

NOTE that the issue is not occurring when running Adhoc Report (Table Report)


The issue is caused by special character found in the form template configuration name such as Square Bracket [ Template ID ]


To resolve the issue, the Admin of the performance management template have to remove the Square Bracket [ Template ID ] from form template configuration name


Application Error, Error Performance Management Canvas Report , An inconsistency in the data associated with the page, Cannot run Performance management report , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem


SAP SuccessFactors HXM Core all versions