SAP Knowledge Base Article - Public

2814336 - Users cannot 'Review Exam' immediately after completing an Exam

Symptom

Users do not have the option to 'Review Assessment' immediately after completing an Exam or Assessment even though "Allow Exam Review" is enabled at Assessment object level.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Create an Exam/Assessment object
  2. In Settings enable "Allow Exam Review" 
  3. Add exam object to item and assign to user(s)
  4. Complete exam and "review exam" link does not appear on completion.

Cause

Assessment Review also needs to be enabled at the item level

Resolution

  1. In admin area of LMS, go to item that exam object is associated with.
  2. In 'Related" menu click on 'Online Content' tab.
  3. click into the exam item to bring up pop-up containing item's content object settings (as seen below)
  4. Check "Enable Assessment Review" checkbox
  5. Save

Enable_Assessment_Review.PNG

See Also

Keywords

SAP; SuccessFactors; LMS; Assessments; Exams; Review Exam; Quiz Review; Assessment Review , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-ASB , Assessment Builder , Problem

Product

SAP SuccessFactors Learning all versions