Symptom
- You noticed SAP Contact Center Operative Database (specifically the "dbo.ActivityEmail" table) has grown exponentially
- Administrators can see even very old e-mail data which the organization no longer wants stored
- Business is requires old data be removed
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, cleanup, Database, Email activities, attachments , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.