SAP Knowledge Base Article - Preview

2814492 - Using DBTools to move E-mail Data and Clean up Scripts from the CCtr Database


  • You noticed SAP Contact Center Operative Database (specifically the "dbo.ActivityEmail" table) has grown exponentially
  • Administrators can see even very old e-mail data which the organization no longer wants stored
  • Business is requires old data be removed



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, cleanup, Database, Email activities, attachments , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.